Privacy Policy

This Privacy Policy explains how ALAMBARI ("we", "us") collects, uses, and protects information when you visit our website (the "Website") or contact us through it.

Who controls your information

ALAMBARI is the controller of personal information processed through the Website. If you have questions, you can contact us using the details in the Contact section of the Website.

Information we collect

We may collect: (a) information you provide via the enquiry form (such as your name, email address, company (if provided), country/market, and the content of your message); (b) basic technical information when you browse the Website (such as IP address, device type, browser, pages viewed, and approximate location derived from IP); and (c) cookie or similar technology data, if enabled on the Website.

How we use information

We use information to: (a) respond to enquiries (distribution/wholesale, press, visits, partnerships); (b) communicate with you about your request; (c) maintain the security and performance of the Website; (d) understand Website usage and improve content and experience; and (e) comply with legal obligations where applicable.

Legal bases (where applicable)

Where required by law, our legal bases for processing may include: (a) our legitimate interests (e.g., responding to enquiries, improving and securing the Website); (b) your consent (e.g., where you choose to submit information or accept non-essential cookies); and (c) compliance with legal obligations.

Cookies and analytics

We may use essential cookies for core Website functionality and limited analytics to measure performance and understand usage. If non-essential cookies are used, we will present a consent option where required. You can control cookies through your browser settings.

How we share information

We do not sell your personal information. We may share information with trusted service providers that help us operate the Website and handle communications (e.g., hosting, email delivery, analytics), strictly for these purposes and subject to appropriate safeguards. We may also disclose information if required by law or to protect our rights and security.

International transfers

Your information may be processed in countries other than your own, depending on where our service providers operate. Where required, we use appropriate safeguards designed to protect your information.

Data retention

We retain enquiry submissions and related communications only as long as necessary to respond to your request, maintain business records, and meet legal requirements. Technical and analytics data is retained for a limited period and typically in aggregated form.

Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No online service can be guaranteed to be completely secure, and you use the Website at your own risk.

Your rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of your personal information, and to object to certain processing. You may also withdraw consent where processing is based on consent. To exercise rights, contact us using the details in the Contact section of the Website.

Children and age limitation

The Website is not intended for individuals under 18 (or the legal drinking age in their jurisdiction, if higher). We do not knowingly collect personal information from such individuals.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website and will take effect when posted.

Contact

If you have questions about this Privacy Policy or our data practices, please contact us via the enquiry form on the Website or the email address listed in the Contact section.